FAQ: Frequently Asked Questions:
A - Funto app is completely safe to install on your smartphone, we have ensured all industry standard safety and security protocols are in place.
A - Yes, it is completely safe to deposit money in Funto. We use the top payment gateways to route all payments and they are fully compliant with all the online payment safety standards.
A - Currently only Funto Ludo is available to play on the app. More games coming soon.
A - Please go into App Settings and tap on the KYC button. This will take you through our KYC process. You can also email support@playfunto.com to complete your KYC.
A - Funto is a fun skill-based gaming platform where you can enjoy casual games with real players and earn actual money through your gaming abilities.
A - No, you must be 18 years or older to play on Funto as per Indian government regulations.
A - For Android phones:
- Go to playfunto.com
- Click 'Download App'
- Open the downloaded
file
- Tap 'Install' and sign up to Funto
A - Simply enter your mobile number to get an OTP (one-time password) via SMS. Enter the OTP and tap 'Register' to complete your signup.
A - Real money gaming isn't allowed in Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, and Sikkim. Players from these states and Tamil Nadu cannot participate.
A - Go to the 'My Account' section. You can change your name by tapping the edit icon and update your avatar by tapping the profile picture.
A - Currently, we don't offer the option to change your registered mobile number.
A - No, each player can only have one account linked to their phone number and device.
A - While placing your first withdrawal, we will ensure you add and verify your UPI ID which is linked to your Funto account.
A - Email your deletion request to support@playfunto.com with your registered phone number. We will help you delete your account.
A - Responsible gaming means playing for entertainment only. We encourage players to only spend money they can afford to lose and never chase losses with bigger bets.
A - Funto is designed as a mobile gaming platform for smartphones only.
A - You'll be matched with other Funto players who choose the same game and entry amount as you.
A - Clan Games are not currently available and will be launched in the future.
A - Your entry fee is deducted as soon as you tap on the ‘Join Game’ button on the table confirmation popup. After that you will be sent to the matchmaking screen.
A - We'll try to reconnect you automatically. If the connection remains poor, the game will end and you'll lose the entry fee.
A - No, all games on Funto are real time skill based multiplayer games and cannot be paused.
A - Minimizing the app (like for phone calls) may cause you to lose the game and entry fee. Please ensure you don’t get distracted while playing.
A - Live scores are displayed inside each player's colour circle during gameplay.
A - If you quit while the game is ongoing, you'll lose the game.
A - Winnings are added to your Funto wallet immediately after you're declared the winner.
A - Cheating includes hacking, using multiple accounts, or teaming up with other players. Cheaters are banned and can't withdraw money.
A - Instant cashback is added to your deposit wallet directly.
A - Earn upto Rs 1000 in Referral Rewards for inviting your friends to join Funto.
- Welcome Bonus
when you join.
- Daily Rewards for your first 7 days unlocked by depositing cash.
- Daily Spin
rewards.
- Deposit bonuses and other special offers.
A - On the Wallet tab click on ‘Transaction History’.
A - Yes! Share your referral link with friends and earn instant cash when they join Funto.
A - Share your unique referral link from the 'Referrals' tab. When friends register using your link, you earn cash rewards.
A - You earn additional money based on your friends' gaming activity after they join through your referral.
A - You can earn up to Rs 1000 per friend, though this amount may vary based on current offers.
A - Yes, you keep earning rewards based on your friend's cash gameplay until you reach the maximum limit.
A - Referral rewards are credited to your wallet within 2 days of completing milestones.
A - Check your earnings in the 'My Referrals' section under the Referrals tab.
A - Yes, referral rewards are 100% playable on all games.
A - Click on the transaction in transaction history and select contact support.
A - Go to the Wallet tab and tap on the ‘Withdraw’ button to initiate a withdrawal.
A - The minimum withdrawal will be mentioned in the Funto App User Interface.
A - Withdrawal limits are visible on the User Interface once you’ve placed a withdrawal.
A - Currently, Funto App only supports UPI withdrawals.
A - Tap on the transaction in transaction history and click on contact support.
A - TDS (Tax Deduction at Source) is charged at 30% on net winnings. We will provide an instant cashback to cover your TDS cost so you don’t lose any money by paying TDS.
A - Without KYC verification, you cannot make unlimited withdrawals from your account.
A - PAN card is mandatory for withdrawal processing as per regulations.
A - Contact our support team and submit the required document verification to get KYC verified.
A - KYC verification usually completes within 2-4 business days of document submission.
A - Contact our customer support team at support@playfunto.com for account access issues.
For any other questions or issues, reach out to our friendly support team at support@playfunto.com.
Remember: Funto is only for players 18 and above in states where real money gaming is legally permitted.
Play Responsibly: Only play with money you can afford to lose, and remember that gaming should be fun and entertaining!